Customer Service Support for Cable TV + Internet operators and subscribers.

INCLUSION

  • CABLE+INTERNET MANAGEMENT & BILLING SYSTEM OPERATION

  • CUSTOMER  SERVICE

  • REALTIME HELP-DESK

  • BASIC TROUBLESHOOTING

  • ACCOUNT MANAGEMENT 

  • ACCOUNT UPGRADE

  • LIVE CALL/CHAT  

  • TROUBLE TICKETING 

  • FIELD TECHNICAL DISPATCH

  • SMS/EMAIL ALERT & ALARM BROADCASTING

 

Customer Service Support Plan

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Customer Service Support Plan

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